Shipping policy

At Syloni Health, we are committed to delivering your electrolyte hydration products quickly, safely, and affordably. Enjoy FREE standard shipping on orders over $29.00 across the contiguous United States!

Where We Ship

We currently ship exclusively within the United States, covering:

  • Contiguous United States (48 contiguous states and Washington, D.C.)
  • Alaska & Hawaii

Note: We do not currently ship to U.S. overseas territories (such as Puerto Rico, Guam, U.S. Virgin Islands) or international destinations outside the United States.

Order Processing Time

All orders are processed within 1–2 business days (Monday through Friday, excluding public holidays). Once your package is packed at our fulfillment warehouse, it will be handed off to the shipping carrier. Orders placed over the weekend will be processed on the next business day.

Shipping Rates & Delivery Estimates

Shipping rates are automatically applied at checkout based on your delivery destination and order subtotal:

Destination Order Value Shipping Rate Estimated Transit Time
Contiguous U.S.
(48 states & Washington, D.C.)
Orders $29.00 and above FREE 5–8 business days
Orders under $29.00 $5.00 5–8 business days
Alaska & Hawaii Orders $99.00 and above FREE 5–8 business days
Orders under $99.00 $10.00 5–8 business days

💡 Tip: Add an extra hydration pack to your cart to reach the free shipping threshold and save on delivery fees!

Order Tracking

Once your package leaves our warehouse, we will email you a shipping confirmation with a tracking number. Please allow 24–48 hours for tracking updates to populate on the carrier's tracking page.

Shipping Address Changes

Need to correct your shipping address? Reach out right away at support@syloni.com with your order number. We prepare shipments swiftly, but we will make every effort to update your details before dispatch.

Frequently Asked Questions

What are the free shipping minimums?

Free standard shipping is automatically applied at checkout for Contiguous US orders of $29.00+ and Alaska & Hawaii orders of $99.00+. No discount code needed.

What if my order is below the minimum?

For orders below the free shipping threshold, flat-rate standard shipping is $5.00 for the Contiguous US and $10.00 for Alaska & Hawaii.

How long does standard delivery take?

Orders are dispatched within 1–2 business days and standard delivery takes approximately 5–8 business days.

Can I track my shipment?

Yes, all orders include a direct tracking link sent to your email as soon as the label is generated.

What if my shipment is delayed?

If your package has exceeded the expected delivery window, contact us at support@syloni.com and our support team will help locate it immediately.

Ready to Hydrate?

Fuel your daily wellness with Syloni premium electrolyte hydration packets.

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Contact Us

Have questions about shipping or your order? We are here to assist.

📧 Email: support@syloni.com
🌐 Website: www.syloni.com